Terms & Conditions

Effective Date: March 21, 2026

1. Overview
Welcome to Petals to the People (“we,” “our,” or “us”). By purchasing a Community Supported Agriculture (CSA) flower share, bloom bucket, or other product, or by using our website, you agree to these Terms and Conditions.

Our CSA program provides seasonal, locally grown flower bouquets on a subscription basis. By joining, you acknowledge the inherent variability of farming and seasonal availability.

2. CSA Membership and Subscription

  • A CSA share is a prepaid subscription for a set number of flower bouquets during the growing season.

  • The duration, frequency (e.g., weekly/biweekly), and pickup details will be specified at the time of purchase.

  • Shares are limited and available on a first-come, first-served basis.

3. Payment Terms

  • Full payment is required to reserve your CSA share.

  • Payments are processed through a secure third-party provider.

  • All prices are listed in U.S. dollars and may be subject to applicable New York sales tax where required.

4. Refunds and Cancellations

  • CSA shares are generally non-refundable, as your purchase directly supports upfront farming costs.

  • If you must cancel, contact us as soon as possible. Refunds or credits may be issued at our discretion.

  • We reserve the right to cancel subscriptions and issue prorated refunds if necessary due to unforeseen circumstances.

5. Seasonal and Agricultural Variability

  • You acknowledge that farming is subject to weather, pests, and other conditions beyond our control.

  • Bouquet size, flower varieties, and timing may vary throughout the season.

  • We reserve the right to substitute flowers of equal value and quality.

6. Pickup Policies

  • Customers must pick up their bouquets during the designated time window and location.

  • Missed pickups may result in forfeiture of that week’s bouquet without refund.

7. Missed Weeks

  • If you cannot receive your bouquet for a scheduled week, you may:

    • Arrange for a friend or family member to pick up your share, or

    • Request a limited number of holds (subject to notice requirements)

8. Website Use
By using our website, you agree not to:

  • Use the site for unlawful purposes

  • Interfere with site functionality or security

  • Attempt to gain unauthorized access to systems or data

All website content (text, images, branding) is the property of Petals to the People and may not be used without permission.

9. Limitation of Liability
To the fullest extent permitted by New York law:

  • We are not liable for indirect, incidental, or consequential damages arising from your participation in the CSA program or use of our website.

  • Our total liability shall not exceed the amount paid for your CSA share.

10. Disclaimer of Warranties
Our products and services are provided “as is” without warranties of any kind, express or implied, except as required by law.

11. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your information.

12. Governing Law
These Terms and Conditions are governed by the laws of the State of New York, without regard to conflict of law principles.

13. Changes to These Terms
We may update these Terms and Conditions from time to time. Changes will be posted on this page with an updated effective date.

14. Contact Information
If you have questions about these Terms and Conditions, please contact us:

Petals to the People
hello@petalstothepeoplefarm.com